Terms of service

OVERVIEW

Welcome to Waladi World! The terms "we", "us" and "our" refer to Waladi World. Waladi World operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Waladi World is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings/configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to depictions rendered in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Waladi World reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Waladi World confirms acceptance.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation. Unless otherwise expressly stated, posted prices do not include shipping, handling, or taxes (if applicable).

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, are owned by Waladi World, its affiliates, or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or transmit any material on the Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties or conditions.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. Complaints, claims, or questions regarding third-party products should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Waladi World is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Waladi World. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Waladi World, including any injury, damage, or loss resulting from purchased products and services.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. Information you submit to the Services will be transmitted to and shared with Shopify in order to provide services to you.

SECTION 11 - FEEDBACK

If you submit or post any ideas, suggestions, feedback, or reviews ("Feedback"), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally there may be information on our site that contains typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You are prohibited from using the site or its content for any unlawful purpose, to infringe upon intellectual property rights, to harass or defame others, to transmit malicious code/viruses, or to collect personal information of others. We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

Software agents, scrapers, or AI tools interacting with the Services must clearly identify themselves in HTTP/HTTPS headers Shopify and comply with all automated interaction guidelines without attempting to bypass security or CAPTCHA measures.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and all products offered are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent provided by law, in no case shall Waladi World, our directors, officers, employees, affiliates, or partners be liable for any injury, loss, claim, or direct/indirect damages arising from your use of any of the services or products procured using the service.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Waladi World and Shopify from any claims, damages, or liabilities arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be severed without affecting the validity and enforceability of any remaining provisions.

SECTION 20 - ENTIRE AGREEMENT

These Terms of Service and any policies posted by us constitute the entire agreement and understanding between you and Waladi World.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Lebanon, and any disputes shall be resolved in the competent courts of Lebanon.

SECTION 22 - CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.